Book Review: The Five Dysfunctions of a Team

I was recently given a copy of this book (The Five Dysfunctions of a Team by Patric Lencioni) by a co-worker. It is a pretty easy read. The majority of the book is a narrative/story about “Kathryn” taking over as CEO of a company with a very dysfunctional senior leadership team. She walks her new team through their dysfunctions and points out ways to deal with them.

The 5 dysfunctions talked about in the book are: Absence of Trust, Fear of Conflict, Lack of Commitment, Avoidance of Accountability and Inattention to Results.
Reading through the examples displayed by the team described in the book, I could certainly see some of them in the teams I work with and have worked with in the past. “Kathryn” gives clear guidance on how to deal with these dysfunctions.

The last chapter or so steps out of the story and gives clear definitions, examples and suggestions for solutions to the various issues. It does not make the assumption that all teams are the same, but gives several different techniques to help overcome each of the dysfunctions, and points out that they are all inter-related. You rarely have only 1 of the dysfunctions, but instead have many or all but at different levels of dysfunction.

Given the relatively easy read and the quality of the information, I would recommend this to anyone who leads a team. It’s equally good if you are just part of a team and not leading it, so you can work toward avoiding the dysfunctions at least as 1 member of the team.